Privacy Policy

1. Introduction

SSEG Discount Shop Pvt. Ltd. ("we", "us", or "our") is committed to protecting the privacy of our users ("you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our platform.

2. Definitions

• "Personal Data" refers to any information that identifies or can be used to identify, contact, or locate you.
• "Usage Data" includes information collected automatically, such as IP address, browser type, pages visited, and time spent.
• "Cookies" are small text files stored on your device when you visit our site.

3. Data Collection

We collect several types of information for various purposes:

• Account Information: Name, email address, phone number, shipping and billing address when you register or place an order.
• Payment Information: Payment method details (collected securely by our payment partners).
• Product Queries & Reviews: Your feedback, ratings, and communications.
• Technical Data: IP address, browser type, operating system, device identifiers, and usage logs.

4. Cookies & Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to track your activity and collect certain information. You can manage cookie preferences through your browser settings.

5. Purpose of Processing

• Order Fulfillment: Process and deliver your orders, send updates.
• Payment Processing: Facilitate transactions through secure gateways.
• Customer Support: Respond to inquiries and resolve issues.
• Marketing & Promotions: Send newsletters, offers, and personalized recommendations (with consent).
• Site Improvement: Analyze usage to optimize performance and user experience.

6. Legal Basis for Processing

We process your personal data based on:

• Your consent.
• Performance of a contract.
• Compliance with legal obligations.
• Legitimate interests to improve our services.

7. Data Sharing & Disclosure

We may share your data with:

• Service Providers: Shipping partners, payment processors, analytics vendors.
• Affiliates: Subsidiaries or parent companies under common control.
• Legal Authorities: When required by law or to protect rights.

8. International Data Transfers

Your data may be transferred to and stored in locations outside your country. We implement safeguards such as standard contractual clauses to ensure your data remains protected.

9. Data Security

We adopt industry-standard technical and organizational measures to protect your data against unauthorized access, alteration, or destruction.

10. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined, comply with legal obligations, resolve disputes, and enforce agreements.

11. Your Privacy Rights

• Access, correct, or delete your personal data.
• Withdraw consent at any time.
• Object to or restrict processing.
• Data portability requests.
• Lodge a complaint with a supervisory authority.

To exercise these rights, please contact us at [email protected].

12. Children’s Privacy

Our platform is not intended for users under 18. We do not knowingly collect data from minors. If you believe we have, please contact us to delete such information.

13. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies.

14. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new policy on the platform and updating the "Last Updated" date below.

Last Updated: May 16, 2025

15. Contact Information